Policies

Refund and cancellation policy

Cancellation and refund requests are reviewed by service type, class/order status, payment method, and time since purchase.

Processing method

Payment is successful only after a trusted provider callback/webhook. Refunds are recorded against invoices, accounting, and audit logs.

  • Full or partial refunds when applicable.
  • Staff permission is checked before processing.
  • Subscription or order status is updated when needed.

Next step

Start with a free assessment so admissions can recommend the right path and schedule before any commitment.

Start assessment

Business owner information

  • Owner: Wadi El Nile for Research and Studies
  • Commercial registration: 59911
  • Tax number: 624-051-897